Good governance – essential for ensuring success.
Organization and management of an assignment depends on size and nature of the assignment as well as customer preferences and maturity. We work with a number of aspects in order to make sure that each assignment reaches its goals and performs as planned.
Management dialogue – Management level reviews/CSATs and goal planning sessions, follow-up and improvements plans
Organization – small assignments are usually organized as teams. Larger assignments can be more complex, in some cases a matrix organization is required.
Communication – clear communication is one of the primary success factors
Project management – a project model – ours or that of the customer – must be in place to ensure a controlled delivery
Development processes – the majority of our projects use some agile process
Metrics – from basic project metrics to systematic process improvement metrics